The happiness of your staff is one of your company’s top priorities. When all your employees are working with a smile on your face, it makes both them and your customers feel good, which has positive effects on the company culture and the overall financial performance of the business.

To reap these rewards, it is imperative that your business can access well-informed HR advice from experienced experts, whenever you need it. An ‘HR Helpline’, which is accessible to companies on an ad-hoc basis, provides a perfect solution for this. Your company cannot always anticipate when an HR issue will arise – and that’s why the flexibility of a helpline is so valuable.

Save time with an HR Helpline

Most business owners want to focus on running their business, day-to-day. The unwanted headache of an HR issue is hugely time-consuming if you are not a trained HR expert, and have to either research a solution yourself, or find a suitable professional to bring into the workforce.

By contrast, when fast, cost-effective advice is only a phone call or email away, it saves hours of time for your business. The best HR Helplines will provide you with advice that is:

  • Immediately implementable
  • Tailored to your situation
  • Easy to understand
  • Inexpensive
  • Compliant with best practice and legislation

Whether your company wants to minimise the risk of employment tribunal claims, correctly manage a disgruntled employee, or dismiss someone fairly and efficiently, a phone call with a qualified expert can provide instant clarity of thought. Calling an HR Helpline can also allow you to confirm that the action you take will not result in potential legal action further down the line.

The best HR Helplines allow you to get back to running your business, as soon as possible. It is not necessary for you, as a business owner, to spend hours researching HR best-practice for your situation – when an expert professional is only a phone call away.

What an HR Helpline can help you with

Some HR-related issues are more complicated than others, but there is always a solution. Even if the HR professional on the phone cannot offer an instant quick-fix solution, they can help prevent the issue from escalating, and help you to resolve the issues fairly and promptly, thus avoiding the need for expensive litigation costs in defending claims.
There are many aspects of Human Resources that an HR helpline can support your business with, including (but not limited to) the following:

  • Reducing absenteeism
  • Supporting with disciplinary and grievance meetings
  • Conducting a fair dismissal process
  • Carrying out investigation meetings
  • Handling redundancy and restructures
  • Completing TUPE Transfers
  • Dealing with employee performance issues

Typically, it is business owners that benefit the most from an HR helpline. It is the Director or owner who often has the biggest weight on their shoulders, with regards to employee satisfaction, and who also has to bear the brunt (and cost!) of any employee unhappiness.

Guarantee HR best-practice

HR Initiatives offers an HR helpline service to our retained clients. It is included as part of your monthly retainer fee.

On the other hand, if you prefer to access HR support only as and when you need it, you can do so with HR Initiatives without an obligation to sign a long-term contract with us. You will only be charged for the time spent on the call and any follow up that is agreed. The first 15 minutes is free.

So, to make sure your business handles HR issues correctly, first time, call us today on 01438 742056 or email us at